Delivering the value: Digital Implementation

Deliver: Develop a network of partners who can rapidly scale your ambition

It is not easy for an organization to own all necessary elements, skills, and capabilities required for digital transformation. So, getting the speed and scale necessary for a reinvention requires an ecosystem of external teams, partners, suppliers, and customers. On the other hand, understanding, finding the right mix, and managing this multi- basis’s platform ecosystem represents a challenge.

In implementing the digital transformation, the action is very important because we target to gain short-term milestones and benefits to prove the solution & value, and use the achievement in building more and more trust in selected solutions for the rest of actions. Building prototypes of new products and services in short time and then using iteration approach help to shorten the time required to reach the launch time.

At the same time, we focus on delivering value for the long term, so we emphasize to build capabilities of our client’s team to enable them to build and sustain their own successes.

Organizational change project, especially like digital transformation, which may affect multi core functions and the way of performing them, how products and services are produced and delivered, needs special attention to keep integration between multi teams, processes, actions, and technological solutions of the project. So, rigid discipline and rigorous monitoring are critical to reach the success of the project.

At the organization level itself, there is a need to formulate a team of change leaders who have strong communications and influencing skills, business credibility and skill to maintain an accelerated pace of change and drive accountability across the business. Also, they will look across the entire enterprise, examining organizational structure, data governance, talent recruitment, performance management, and IT systems for areas of opportunity, making decisions that balance efficiency and speed with outcome.

During different phases of the transformation such as developing the strategy, planning the implementation, and deployment, we work hand in hand with the client’s team for knowledge transfer. We supervise the planning and execution of the project including the transition phase and change management activities till reaching stability of the new solutions.

To ensure that the objectives of digital transformation will be sustained, we assist clients to restructure their organizations to new one supports the needs of digital era and effective customer engagement. Also, we provide the clients ongoing governance processes to guarantee a continuous alignment of different stakeholders toward the sustainability of benefits of digital transformation. Incorporating digital platforms in corporate and marketing strategies is critical for clients to maintain their competitive advantage in the marketplace.

De-risking: Structuring the process to minimize risk

 

No doubt that a digital transformation represents a major investment and at the same time it has considerable risk. So, financial and operational risks need to be relaxed and mitigated.
One of the effective approaches for that is to generate quick wins, rapid returns, or cost savings to fund the rest of change initiatives. Also, some tactics like the right priority and sequence of initiatives can be aligned to participate in achieving the goal of mitigating the risk.

From technical perspective, many organizations apply sequencing approach to balance investment in horizontal components, such as business-process management (BPM) layers, with more “visible” elements to provide the proof of concept.

Technology risks, especially cybersecurity, will also require increased attention as companies transform more operations and processes to the digital state. Mitigating this risk could include fast roll back and fixes, and changing user behavior to minimize the business risk.

Another risk is losing ownership over sources of value such as company’s data, customer relationships, or other assets. The risk can be mitigated by having a clear understanding of where the value is coming from and accordingly evaluating which partners of ecosystem are more profitable to work with.

Continuous improvement

We recommend our clients to setup program management office (PMO), or extend the current one if exist, to monitor the progress of the project, get results faster, and manage overall governance. Also, to enable the clients track the progress, we support them to identify key performance indicators (KPIs) and goals linked to the bottom line.

Organization has to sustain the achieved results of digital transformation, and to continuously strive for further gains. So, we help the clients to build the culture and spirit of continuous improvement.